Delivery Information
We'll deliver to this address
Payment Method
Choose how you'd like to pay
Cash on Delivery: No advance payment needed. Pay in cash when your order arrives.
Secure Order
24/7 Support
Easy Returns
We'll deliver to this address
Choose how you'd like to pay
Cash on Delivery: No advance payment needed. Pay in cash when your order arrives.
Secure Order
24/7 Support
Easy Returns
Step 3 — Voice Verification
Your order is being verified via automated voice call
Now Calling
+880 01XXXXXXXXX
Customer
Listen to the automated message and respond:
Confirm Order
Order will be processed and dispatched for delivery within 3–5 days
Cancel Order
Order will be cancelled immediately with no charges applied
Talk to Support
Get connected to a live customer service agent for assistance
NextGenSwitch is not configured. Click a button below to simulate the customer pressing that key on their phone:
NextGenSwitch
Programmable Voice API
How This Verification Works
Customer places order → ABC shop sends
POST /api/v1/call
to NextGenSwitch
NGS initiates an outbound call to the customer's phone number
The
<Gather>
verb plays a TTS voice message & waits for DTMF input
Customer presses a key → NGS fires the
action
webhook with
Digits
ABC shop backend processes the digit and updates order status in real-time
<Gather action="…/api/voice/dtmf" numDigits="1" timeout="15"> <Say>Press 1 to confirm, 2 to cancel, 0 for support.</Say> </Gather>
You confirmed via voice call. Your order is now being processed and will be dispatched soon.
You pressed 2 to cancel. Your order has been cancelled and no payment will be charged.
You pressed 0. A customer service representative is joining your call now.
Please stay on the line. Support agent connecting...
We couldn't complete the confirmation call. This may be due to a busy line, no answer, or network issue.
What you can do:
• Ensure your phone is available and try again
• Verify your number is correct
• Contact our support team for manual confirmation